FAQ's | Justin Jew

How do I contact you?

Just give us a call at 505-293-6304

Where are you located?

Our studio is located at 1716 Eubank Blvd NE. Albuquerque, NM 87112

What are your hours?

We are open Wednesday - Sunday from 9 am to 5 pm. Session times may fall outside of our regular studio hours and vary depending on studio or outdoor sessions. We are closed Monday & Tuesday.

How do I book a portrait sitting?

Call 505-293-6304

Email kimjeweubank@gmail.com to book.

Book via acuity online in "Book a Session" tab.

How long does a portrait sitting last?

Family sessions are 1 hour. $100 session fee.

Kids sessions are 1 hour. $50 session fee.

If you would like to add a location, we charge $100 additional travel fee.

We have three sessions available for high school seniors:

Simple: $50 session fee. 1 hour, 2 outfits, in studio.

Essential: $100 session fee. 2 hours, 3 outfits, in studio.

Ultimate: $150 session fee. 3 hrs, 3-5 outfits, in studio & on location.

Our session fees are subject to change.

What do I wear?

Once you are booked, we will email you suggestions about what to wear!

Where do you take the photos?

At our Eubank studio or outdoor location. We are most known for our stunning portraits in studio. However, babies and kids are easier to work with when less distracted and warmer, so our studio is always a great choice too.

How do I order my portraits?

We will help you at your ordering appointment following your portrait sitting to choose the portraits from your session that you love and how to best display them in your home whether that might be with beautiful wall portraits, prints, or storybook albums. All decision makers are required to be at the ordering appointment.

What is the current turn around time from viewing images to picking up my order?

We usually run on a 6-8 week turnaround time from payment to deliverable print products. Rush orders can be accommodated depending on the desired date.

What is your rescheduling policy?

We require one week notice. We know things come up like family emergencies or someone gets sick. Please contact us at 505-293-6304 at your earliest convenience to be rescheduled.

What if there is bad weather forecasted for the day of our outdoor portrait sitting?

We always keep an eye on the weather and will be in contact the morning of your outdoor portrait sitting if we need to reschedule due to bad weather. We do not reschedule based on forecasts - it is New Mexico after all!